TaxiSaaS ("we", "our", "us") operates the TaxiSaaS platform at taxisaas.in. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By accessing or using our Service, you agree to the terms of this Privacy Policy.
2. Information We Collect
Information you provide:
Business name, contact person, email address, phone number and address when you register or apply to join TaxiSaaS.
Billing and payment information for subscription management.
Messages and enquiries you send us through the contact form.
Information collected automatically:
Log data including your IP address, browser type, pages visited and timestamps.
Cookie data and similar tracking technologies (see Section 7).
Device and usage information.
3. How We Use Your Information
We use the information we collect to:
Provide, maintain and improve the TaxiSaaS platform.
Process your application and create your operator account.
Send you transactional emails and important service notifications.
Respond to your support requests and enquiries.
Process subscription billing and send invoices.
Analyse usage patterns to improve our product.
Comply with legal obligations.
4. Sharing of Information
We do not sell or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating the platform (e.g. email delivery, payment processing, cloud hosting) under strict confidentiality agreements. We may disclose information if required by law or to protect the rights, property or safety of TaxiSaaS, our users, or the public.
5. Data Storage and Security
All data is stored on servers located within India. We implement industry-standard security measures including SSL/TLS encryption in transit, AES-256 encryption at rest, role-based access control and regular automated backups. While we strive to protect your data, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. If you close your account, we will delete or anonymise your data within 90 days, except where we are required to retain it for legal or regulatory purposes.
7. Cookies
We use essential cookies to keep you logged in and remember your session preferences. We may also use analytics cookies (e.g. Google Analytics) to understand how visitors use the site. You can disable non-essential cookies through your browser settings; however, this may affect the functionality of some features.
8. Your Rights
You have the right to:
Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data, subject to legal requirements.
Portability: Request your data in a machine-readable format.
Objection: Object to processing of your data for marketing purposes.
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.
10. Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page and, where material changes are made, notify you by email or prominent notice on the platform.